Warranty & Out-of-Warranty Repairs

Our local teams have extensive experience in repairing mobile and fixed devices, equipped with brand-certified tools to ensure efficient, high-quality repairs with customer satisfaction in mind.

We have certified service contracts with each of the leading brands in the region, granting us access to official tools, manuals, training, and the purchase of genuine parts directly from the brand through official channels.

Reverse Logistics

Our logistics service reaches every part of the country and collects damaged devices, both under and out of warranty. The entire process is integrated with our control system to ensure traceability at every step.

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Insurers

Our extensive experience in repair, logistics, and project management through our control system enables us to provide this service to multiple insurers in the region and continue expanding our offerings.

We repair all units in compliance with each insurer’s policies, meet agreed-upon logistics timelines, and support this service with our brand contracts to offer a comprehensive and efficient solution. This helps each insurer meet the needs of their end customers in every country while adhering to repair processes that maintain the original warranty for each client.

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Repair and Refurbishment of Set-Top Boxes

We have extensive experience in repairing and refurbishing every technology currently operating in the Central American market.

We work regionally with the main network operators and brands in the region.

We recover and restore accessories for a higher recovery percentage.

Our spacious warehouses receive set-top boxes of every technology, where they are stored, entered into our systems and the operators’ systems for complete control, assigned volume based on client needs, and fully restored and repaired.